Annese offers professional services to assist your project through every phase of the project lifecycle from preparation and planning through implementation and optimization.
Consulting Support- a streamline extension to your current IT staff, Annese pulls from highly trained and certified engineers to align the strengths and skills of our team to your project.
Project Management- disciplined in planning, organizing and managing resources, an Annese Project Manager will coordinate and lead each phase of your implementation project to ensure key goals and objectives are met
Installation/Implementation- with an implementation strategy, the team installs, configures, tests, and commissions the network, validating the design and meeting customer expectation.
Staging and Integration- to ensure timely and project driven installation, Annese will stage your project hardware and begin integration into your network.
On-Site Maintenance- Annese maintenance is best-in-class with its Electronic Help Desk. After installation is complete, should a problem arise, our e-help desk and dispatch process makes problem reporting and resolution easy and efficient.
Remote Managed Services (ARMS)- Annese remote maintenance anticipates and identifies communication network issues often before they become a problem, limiting user impacting issues.
Training- end-users will lean and understand the applications and features specific to their phone. Sessions can be based on user group, phone sets, or one-on-one, all resulting in high-level user understanding.
Not sure where to start, or if we can help? That is why Bob is here! Send him a message and he will get you started!